Terms & Conditions

Pricing

  • All prices quoted are based on the make / model and may be subject to change once we have seen your vehicle.
  • For example, heavily soiled exteriors or interiors, pet hairs, or excessive items in vehicles will incur additional fees.
  • Payments are to be made in cash unless otherwise agreed prior to starting the service.
  • All payments must be made on the day of the valet.
  • An invoice can be provided upon request.

Products

  • All cleaning and polishing products and any machines used for cleaning or polishing are used by a competent and professional valeter.
  • Usage is in accordance with the manufacturers guidelines only.

Cancellations

  • Cancellations must be made no less than 24 hours prior to the agreed appointment.
  • Any appointments not cancelled within 24 hours will incur a call out fee of £50, unless of course the lack of notification is due to reasons beyond your control.

Bad Weather Conditions

On some occasions, the weather can prevent us from completing your valet. If a covered area, or indeed garage, is available, we may still be able to complete your valet, if not we may have to cancel your valet and reschedule.

Vehicle Contents

Please make sure your vehicle is in a reasonably clear by removing excess items from the interior and boot area.

We suggest you either remove all your personal belongings or put them in a bag away from rubbish that we will clear. This is very important as we will not be held reposnsible for items that have been disposed of by accident.

Damage

Please make us aware of any loose fittings or damaged parts prior to the valet so we can work around them. We cannot be held responsible for any damage arising from ill fittings or damaged parts.

Mobile Caravan Cleaning Services is fully insured with a £1 Million Public Liability Insurance Policy. so you know your vehicle is in safe hands.

Photos

We may take before and after photos of your vehicle for use on our website and social media accounts, etc.

Your number plate will of course be blurred out, but if you do not wish your vehicle’s photos to be used, then please advise us beforehand.